Frequently Asked Questions
Find answers to common questions about EveryAddress
EveryAddress is a UK address lookup and mapping service that provides access to over 33 million precisely mapped addresses across the entire United Kingdom. We help delivery drivers, field service workers, and anyone who needs to find addresses quickly and accurately.
Credits are used to perform address searches on EveryAddress. Each address lookup costs 1 credit. You can purchase credits in bundles (100, 400, or 1000 credits), and they remain valid for 1 year from the date of purchase. There are no monthly fees or hidden costs - you only pay for the credits you buy.
Yes, credits expire 1 year (365 days) from the date of purchase. This gives you plenty of time to use them. We recommend purchasing credit packs that match your expected usage over the year to get the best value.
EveryAddress currently includes our basic mapping, which provides accurate location data for all UK addresses and is available to every user, as well as aerial imagery for when the mapping isn't detailed enough.
Our address database contains over 33 million UK addresses with precise geographic coordinates. The database is updated daily to ensure accuracy. Each address includes its exact location, so you can be confident you're finding the right place every time.
Yes! EveryAddress allows you to add personal notes to any address. This is useful for delivery instructions, parking information, access codes, or any other details you want to remember for future visits. Your notes are private and only visible to you.
If you encounter an address that appears to be incorrect or inaccurate, you can use the "Report issue" feature available on each address detail page. This helps us maintain the quality of our database and ensures other users benefit from accurate information.
All payments are processed securely through Stripe, one of the world's leading payment processors. We never store your card details on our servers. Stripe is PCI DSS compliant and uses industry-standard encryption to protect your payment information.
Yes! After finding an address, you can click "Get directions" to view route options. EveryAddress integrates with popular navigation services like Google Maps, Apple Maps, and Waze, allowing you to start navigation in your preferred app.
Yes, you need to create a free account to use EveryAddress's address search features. An account allows you to purchase and manage credits, save notes for addresses, and track your usage. Registration is quick and only requires an email address.
No, apps cost money to develop and maintain, and the providers take 20% of all sales. To keep prices as low as possible for you we have built EveryAddress as a progressive web app (PWA) that works in any modern web browser. You can add it to your home screen on mobile devices for quick access, and it will behave like a native app.
Not really. EveryAddress is a web-based service that requires an internet connection to access the address database and mapping features. However, once you have searched for an address and viewed its details, you'll still be able to use the map and the geolocation features to get you to the address you need.
Still have questions?
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